Privacy Policy

 

Effective Date: 1 JAN 2024

At ZINOSPHERE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [https://www.zinosphere.com] and when you engage with our products and services.

1️⃣ What Information We Collect

We only collect the minimum personal data necessary to process and deliver your orders:

  • Identification Data: Your name, phone number, email address, and delivery address

  • Order and Payment Information: Your order details and payment confirmation (we do not store credit card numbers; payments are processed securely by our payment provider)

We do not collect any personal information beyond what is required to fulfill your purchases.

2️⃣ How We Use Your Information

We use your information only to:

  • Process your orders

  • Deliver your products to your address

  • Communicate with you about your purchase or any issues with your order

We do not use your data for marketing, advertising, profiling, or any other unrelated purposes.

3️⃣ Disclosure of Your Information

We may share your information only with:

  • Delivery partners and couriers to ship your orders

  • Payment processors to complete transactions

  • Regulatory authorities if required by law

We will never sell or rent your personal data to any third parties.

4️⃣ Data Security

We take reasonable steps to protect your data against unauthorized access and misuse. Your information is stored securely and only accessible by authorized personnel.

5️⃣ Data Retention

We will keep your information only as long as necessary to:

  • Fulfill your orders

  • Comply with legal and tax obligations

  • Resolve any disputes

6️⃣ Your Rights

Under the Personal Data Protection Act 2010 (PDPA), you have the right to:

  • Access your personal data

  • Request correction of inaccurate or outdated data

  • Withdraw your consent (which may prevent us from processing future orders)

To exercise these rights, please contact us.

7️⃣ Cookies and Tracking

We may use basic cookies only to support website functionality (such as keeping your cart active). We do not use cookies for advertising or tracking your behavior outside our website.

8️⃣ Changes to This Policy

If we update this policy, we will post the revised version here with an updated Effective Date.

9️⃣ Contact Us

If you have any questions about how we handle your data, please contact us:

ZINOSPHERE GAMERS INNOVATION CENTRE (202203181518 / IP0574201-U)
A1-02-05 , Sunway Geo Avenue, Jalan Lagoon Selatan Bandar Sunway, Subang Jaya, 47500 Subang Jaya, Selangor
Email:info@zinosphere.com
Phone: +6016 612 3519
Website: [https://www.zinosphere.com]