📝 Terms & Conditions

Effective Date: 1 JAN 2024

Welcome to ZINOSPHERE. These Terms & Conditions (“Terms”) govern your access to and use of our website [https://www.zinosphere.com] and your purchase of products and services from us.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1️⃣ About Us

ZINOSPHERE
[Your Business Address]
Email: [support@zinosphere.com]
Phone: [Your Phone Number]

2️⃣ Products and Orders

We sell custom-built PCs, components, and related accessories.

Order Process:

  • All orders must be placed via our website or by contacting us directly.

  • You are responsible for ensuring all order details (model, configuration, quantity, delivery address) are accurate.

  • After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance.

  • We reserve the right to decline or cancel any order at our discretion (e.g., if pricing errors occur or items are unavailable).

3️⃣ Pricing and Payment

  • All prices are displayed in [MYR] unless stated otherwise.

  • We reserve the right to change prices at any time.

  • Payment must be received in full before we process your order.

  • We accept [list accepted payment methods, e.g., FPX, credit card, online banking].

4️⃣ Delivery

  • Delivery estimates are provided for your convenience but are not guaranteed.

  • Risk of loss passes to you upon delivery.

  • Please inspect all deliveries immediately and notify us within 7 days if there are any issues.

5️⃣ Returns and Refunds

All sales are final.

We do not accept returns or refunds except:

  • If the product is defective or damaged upon delivery

  • If the product does not match the specifications confirmed in your order

Any such issues must be reported within 7 days of delivery. For more details, please see our Return Policy.

6️⃣ Warranty

Custom PCs and components are covered by:

  • The applicable manufacturer’s warranty, subject to manufacturer terms.

  • Our own warranty against defects in assembly workmanship for [e.g., 12 months].

Warranty does not cover:

  • Damage caused by misuse, accidents, power surges, or unauthorized modifications

  • Normal wear and tear

7️⃣ Use of the Website

You agree:

  • Not to misuse this website (e.g., hacking, scraping, distributing malware)

  • Not to reproduce or distribute any content without our permission

  • That all content on the website (text, images, logos) is owned by or licensed to ZINOSPHERE

8️⃣ Limitation of Liability

To the fullest extent permitted by law:

  • ZINOSPHERE shall not be liable for any indirect, consequential, or punitive damages.

  • Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded by law.

9️⃣ Privacy

We only collect and use your data to process your orders and deliver your products. For details, please see our Privacy Policy.

🔟 Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated Effective Date.

1️⃣1️⃣ Governing Law

These Terms are governed by the laws of Malaysia. Any disputes will be resolved in the courts of Malaysia.

1️⃣2️⃣ Contact Us

If you have questions about these Terms, please contact:

ZINOSPHERE
Email: [support@zinosphere.com]
Phone: [Your Phone Number]